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Online not usable in office as there is no internet service Very disappointed that quick books is letting me down after 27 years of use

Forum|Forum|21 hours ago
September 8, 2026
8 replies
33 views

we have no Internet service at the office very disappointed that quick books is letting me down after 27 years of use

why can we not keep desktop working

QuickBooks Online

Level 2

You can still use QB Desktop. What year version do you have?

raymarAuthor

New Member

i have 2024 version staying updated to use payroll but end Aug couldn’t use payroll has said changes were made and now need internet connection

literature also says desk top no longer usable next year

QuickBooks Team

QuickBooks Team

Could you clarify what changes you're seeing on your end? Knowing this will help us provide the correct solution.

However, if you are referring to the Payroll and QuickBooks Desktop updates, an internet connection is required to download them and to ensure you have the latest features and security updates.

Regarding the discontinuation of QuickBooks Desktop, we don’t have any new updates at this time. To stay informed, please refer to the article: What’s new in QuickBooks Desktop 2024.

Feel free to reply below if you have follow-up questions about QuickBooks. We’re here to assist you.