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September 2, 2025
Question

payroll

  • September 2, 2025
  • 1 reply
  • 7 views

I have employees that work at multiple job sites.  When I post their payroll to the different sites.  On the reports some of the employees payroll is not showing up.

Sometimes they will be at job 1 for 2 days and job 2 for 3 days.  I post to the customer jobs but it is not showing up on reports.  What am i doing wrong?

1 reply

Level 8
September 3, 2025
The issue likely arises from not properly assigning payroll hours or costs to specific jobs when entering payroll, @cab21. To ensure employees' data for specific customers or jobs appears correctly in reports, consider the following:
 
  1. Use the "Enter Single Activity" feature to record employee hours for each job or site.
  2. Verify that payroll items are linked to the appropriate customer:job in the timesheet or paycheck.
  3. Run payroll reports filtered by customer:job to review payroll details allocated to each site.
  4. Remember, if payroll is entered without associating it with specific jobs, it will not show up on job-specific reports.
 
Also, may I know which specific reports you tried to pull up? This will help me determine if the issue is related to the reports themselves, as not all payroll or customer:job reports display the exact data we’re looking for. The data shown can vary depending on the targets and sources used for each report. You can reference this article for more insights: Understand reports.
 
Please let us know if you need additional assistance.