Payroll is not taking taxes out of payroll check?

Hi Customer, @vandervoort1976.

Hope you’re doing great. I wanted to see how everything is going about the paycheck taxes issue you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

I'll make sure that you can run your payroll accurately, Lindajp747.

To further isolate the issue, you'll want to make sure that you're using the latest release of the payroll tax table and QuickBooks Desktop. This is to ensure that you'll get our newest payroll updates, security patches, and bug fixes.

After that, you'll have to revert your employee's paycheck to start over fresh. Here's how:

1. Go to the Employees menu.
2. Choose Pay Employees, and select Scheduled Payroll.
3. Click Resume Scheduled Payroll.
4. Right-click on the employee name you wish to undo the changes.
5. Select Revert Paychecks.

If you've already issued the paycheck, you may need to void or delete it. Then, start all over again. For additional troubleshooting steps you can visit this link: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.

I'm also adding this article to help manage and track your payroll transactions in the program: Customize payroll and employee reports.

Don't hesitate to visit this thread again if you need additional assistance in accomplishing your other payroll tasks. I've got you covered.

Hello, @Csd1984. I'm here to help you isolate the issue with why payroll taxes aren't calculating.

You'll need to make sure that your QuickBooks is in the latest version as well as your tax tale.

Here's how:
 

1. Got to Employees menu, then select Get Payroll Updates.
2. Tick the Download Entire Update checkbox.
3. Then select Download Latest Update.
   
   

Once download is complete an informational window will appear and revert your employee's paycheck.

Here's how:
 

1. Open your employee's Payroll details.
2. Right-click the name of your employee which is highlighted in yellow.
3. Then select Revert Paycheck
   
   

In case QuickBooks calculates payroll taxes in correctly, you can refer to this article for the steps to fix it: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.

Ping me a reply if you need more help in managing your payroll taxes. I'll be sure to get back. Have a good one!

Thanks for getting involved with this thread, peh2.
 

There's a few reasons payroll taxes may not be calculated from paychecks:
 

• Your payroll tax table is outdated.
• The total annual salary exceeds salary limits.
• Your employee's gross wages of their last payroll were too low.

Initially, I'd recommend confirming your books are updated to their latest release. Next, you'll want to make sure you're using the payroll product's most recent tax table.
 

After you've confirmed you're using your product's latest updates, you can try reverting the employee's paycheck:
 

You can also refer to some of our additional troubleshooting processes in the Troubleshoot paychecks calculating incorrectly article.
 

If you've checked each possible scenario in our article, but didn't find a reason taxes aren't being taken from paychecks, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.
 

They can be reached while you're using QuickBooks:

1. Use the Help (?) icon.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
   
    
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.
 

I've also included a detailed resource about system requirements for QuickBooks which may come in handy moving forward: System requirements
 

I'll be here to help if there's any additional questions. Have a great Friday!