Payroll submission issues. Not showing up in QB accounts

Hello there, Karen.

Thank you for sharing the details and the steps you've taken to resolve this issue. It's clear you've thoroughly checked the setup and attempted to identify what might be causing the problem. 

Since you've reviewed the associated accounts and verified everything looks correct in your payroll settings, yet the transactions still aren't appearing in your QuickBooks accounts as expected.

I would recommend contacting our QuickBooks Live Support for further assistance. They have tools to correct missing payroll transactions in the bank register and check for any system errors or delays that may affect transaction postings.

If you have additional questions, feel free to leave them in the comments, and we will assist you promptly.

Yes — this happens occasionally with QuickBooks Online Payroll, and it’s usually timing or posting-logic, not missing payroll. If paystubs and payroll reports exist, the payroll ran. In QBO, payroll expenses don’t always post to the checking account on the pay date — they often post on the debit/withdrawal date when Intuit actually pulls the funds (sometimes 1–2 business days later). Also check Payroll Settings → Accounting to confirm whether payroll is posting through a Payroll Clearing account instead of directly to Main Checking. Another thing to verify is whether you’re viewing reports/accounts on accrual vs cash basis, as payroll timing differences can make entries appear “missing.” If nothing posts after a couple business days, it’s likely a sync delay or payroll posting issue on Intuit’s side, and payroll support can usually force a repost.