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July 14, 2025
Question

payroll withholding account number not accepted

  • July 14, 2025
  • 1 reply
  • 2 views

I have been trying to finish setting up state payroll withholding for Delaware, however QB asks for 13 digit number but Delaware uses our Federal ID# which is less than 13 digits.  How can I override that?

1 reply

Level 5
July 14, 2025

Hello peggyh,

 

Thank you for reaching out to the QuickBooks Community! Are you using the steps below to set up the state payroll withholding for Delaware?

 

  1. Click the Gear icon and choose Payroll Settings.
  2. From the [State] tax section, click the pencil ✎. 
  3. Go to the Withholding section.
  4. Enter the info applicable to the taxes you are required to pay. 
  5. Click Save.

 

However, if this is the case and you are experiencing the issue, I'd recommend getting in touch with our Customer Care team to discuss this topic further. They'll be able to pull up the account in a secure environment, conduct further research, and escalate the case if necessary.

 

I am looking forward to your response! See you soon.