Question

QBO will not post Clergy Housing in Box 14 of W2 ?

Forum|Forum|1 year ago
January 20, 2025
5 replies
12 views

We just recently migrated from Desktop to Online. In Desktop, we had it mapped out so that the total we paid our pastor would automatically print in Box 14 of his W2 along with a description of "Housing." I just noticed that QB has already automatically filed our W2s and W3 for 2024. I saw that the housing note and total was NOT printed in box 14. I was just told by the CSR on chat that QBO will not place any of that info in box 14. Is that correct?? Why in the world did I upgrade only to have less data!!!

Workforce Payroll

A

Anonymous

I'll shed some light on your queries about the Clergy Housing in Box 14 of your W2 form, bclifton2.

QuickBooks will report these amounts on the pay stub and in Box 14 of your Form W-2 with "CLERGY HSG." No payroll taxes will be calculated concerning these amounts.

Since it has not been printed on your end, I recommend contacting our live support team. By doing so, they will be able to access your account securely and ensure the correction is made, especially since your payroll setup is automatic and you have completed filing.

Here's how:

Sign in with your QuickBooks Online company.
In the upper right corner, click on the (?) Help icon.
Select Search, then click Contact Us.
Write your issue or concern and click Continue.
Choose a way to connect with them.

Moreover, you can print your W-2 and W-3 forms and make corrections in QuickBooks even after filing.

I'm still available if you have further questions about handling payroll. Simply click on the Reply button and I'll make sure to answer your queries promptly.

B

bclifton2Author

I did contact Support via Chat. I printed a copy of the session. The CSR told me that while Desktop does have the capability of printing the clergy housing in box 14, QBO does not. So you are telling me that she gave me incorrect information?

I would like someone who knows how to correct this to contact me.

I

Ivan_G

Moderator

Allow me to clarify things for you, bclifton.

Although QuickBooks Online (QBO) shows the clergy housing details, as mentioned by my colleague above, it's subject to self-employed tax only and is exempt from income tax. That's the reason why the clergy housing is not printed on W-2's box 14.

Since your automated payroll tax filings and payments option is enabled, I recommend contacting our Customer Support Team again. This way, you can request a W-2c form so you can input a correction for the previously filed form to include the clergy data.

After that, run the Payroll Summary report to calculate the clergy value and use it as a reference in correcting the form. Since this procedure is complex and can affect the accuracy of your tax records, I suggest seeking guidance from an accounting professional. Then, submit the corrected form.

Moving forward, you can turn off automated payroll tax settings so you can manage your W-2s manually with guidance from an accountant or tax professional. Here's how to switch it off:

Go to the Gear icon, then Payroll settings.
Scroll down and select Taxes and forms.
Disable Automated taxes and forms
Once done, hit Save.

You might also find these articles handy:

These resources provide reasons why W-2 box values vary and details about the updated IRS guidelines about W-2 filings.

If you have further questions about handling your W-2 form to input clergy details, kindly add a comment below. Our team is always committed to helping you out.

J

Jennifer Madd

Was this resolved? I have a similar issue happening now. I want to make sure this is fixed before January when W-2's are to be prepared. I just switched from Desktop to IES Online and noticed that the W-2 box 14 and 941 aren't indicated as being affected when I go to the Employee Details page under the Additional Pay Types section where Housing is listed. When I click Edit on the Housing pay item and click show tax settings it doesn't list the appropriate reporting places. I need assurance and proof this will work in January. See attached screenshot. Thank you!

J

Jennifer Madd

Was this resolved? I have a similar issue happening now. I want to make sure this is fixed before January when W-2's are to be prepared. I just switched from Desktop to IES Online and noticed that the W-2 box 14 and 941 aren't indicated as being affected when I go to the Employee Details page under the Additional Pay Types section where Housing is listed. When I click Edit on the Housing pay item and click show tax settings it doesn't list the appropriate reporting places. I need assurance and proof this will work in January. See attached screenshot. Thank you!

Tori B

QuickBooks Team

Hey there, @Jennifer Madd.

Thanks for following along with the thread and sharing your concerns. I hope your day is going great so far.

I see that you tried sending a screenshot, however, I do not see it attached to any of your responses. Would you mind trying to send that again? This way, I can take a good look into your set up.

You can also connect with our Live Support Team if you prefer. Doing this would allow an agent to securely review your screen in real time.

To connect with our team, feel free to use the link below.

QuickBooks Live Support

I'll be sure to keep an eye out for you reply. Please let me know if you have any additional questions or concerns. Chat with you soon!

J

Jennifer Madd

Thank you for responding. I had a lot of trouble getting my post to go through yesterday. As I am today. I hope it hasn't all posted 30 times. lol I'll try to put attachment here again. Thanks!

J

Jennifer Madd

Was this resolved? I have a similar issue happening now. I want to make sure this is fixed before January when W-2's are to be prepared. I just switched from Desktop to IES Online and noticed that the W-2 box 14 and 941 aren't indicated as being affected when I go to the Employee Details page under the Additional Pay Types section where Housing is listed. When I click Edit on the Housing pay item and click show tax settings it doesn't list the appropriate reporting places. I need assurance and proof this will work in January. See attached screenshot. Thank you!

J

Jennifer Madd

Turns out I needed to log in to the Community as well as be logged in to Intuit. Weird! But thanks for the browser tips. I've done them all. We will see if this all helps.

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