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D
DockCo
March 8, 2023
Question

Time sheet editor team member field has a default name

  • March 8, 2023
  • 1 reply
  • 5 views

The team member field defaults to an employee that is no longer with our organization.  Is there a way that field can be blank? 

1 reply

JenoP
JenoPQuickBooks Team
QuickBooks Team
March 8, 2023

Good day, DockCo.

 

At the moment, we're unable to save blank name in QuickBooks even if the user is already inactive. You'll want to archive the old employee so the name would no longer show up in the list of team members. 

 

Let me share the steps with you:

 

  1. Go to the My Team menu.
  2. Look for the name of the old employee, then click the three-dot icon in the right-hand corner.
  3. Select Archive and click Confirm to remove the user.

 

 

Additional details about this are also provided in these articles:

 

 

For additional references and guidance, feel free to check out these articles as well:

 


Please don't hesitate to reply back to us and let me know if you're able to remove the name. You can also ask follow-up questions if you still need help with this. 

D
DockCoAuthor
March 9, 2023

Strange thing but there is no "archive" option on this individual. There is for all other employees listed but not for her. 

 

Back story is that she used to be the primary administrator. She is no longer with the company. 

S
SirielJeaBModerator
Moderator
March 9, 2023

We sincerely appreciate you responding to the thread and giving us further information,@DockCo. It's my pleasure to help you with this.

 

The archive option is unavailable if that particular individual is still set up as the primary admin in QuickBooks Time. If you're the admin, you can transfer or change the primary admin role to have the option and be able to archive that person. If you aren't and the primary admin is no longer with the company, you can request to be the primary admin.

 

 

The following article offers guidance on team member management in QuickBooks Time: Add and manage team members in QuickBooks Time.

 

Drop by again if you need further assistance handling employees in QuickBooks Time. We're always here to help you. Take care!

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