Question

used sick time is not deducted from total

Forum|Forum|6 years ago
April 14, 2020
2 replies
25 views

I am having issue where used sick time is not being taken from previous total.

QuickBooks Desktop Payroll

Angelyn_T

Moderator

Let me share some insights about sick time not deducting from the previous total, @peaktsinc.

The sick/vacation time may not accrue on your employees' paycheck or not being taken from the previous total if:

You have incorrect payroll items.
The sick/vacation setup of the employee is incorrect.
The Do not accrue sick/vacation pay box is checked
Your employee has reached the maximum number of hours.

To fix the problem, you may need to:

Determine how you set up the payroll item
Check the employee profile
Clear the "Do not accrue sick/vacation" checkbox

For the detailed instructions for each step, check out this article: Sick and vacation time incorrect or not accruing on paychecks.

Let me know if there's anything you need assistance with. I'm a few clicks away to help. Have a good day!

P

peaktsincAuthor

The issue is not with accrue of sick time, it working fine. The issue is when sick time is taken, it does not subtract from the available sick time.

RenjolynC

Level 9

Hello peaktsinc,

We can do some basic troubleshooting steps to identify any data issues within the company file. Before doing so, let's make sure to click on this link to update your QuickBooks Desktop to the latest release as well as the payroll tax table update. Then, follow the steps below to perform the Verify and Rebuild Data:

To Verify, here's how:

Go to Window > Close All.
Select File > Utilities > Verify Data.

If you encounter any error message, proceed to Rebuild the data here:

Go back to File > Utilities > Rebuild Data.
You'll be prompted with a warning message to backup your company file, press OK. Backing up your company file is important to ensure you have a secured copy of your company file before any changes are made to it.
Choose where you want to save your backup, and then click OK at the bottom of the QuickBooks Desktop Backup window.The Rebuild Data utility starts as soon as the backup is finished.
When prompted that "Rebuild has completed", click OK.

You can open this article for more information: Verify and Rebuild Data in QuickBooks Desktop.

Please let me know how it goes. I'll be around to help you some more. Take care.

P

peaktsincAuthor

I ran the Verify data and it looks fine. What other steps that I can do to fix this issue?

Thanks

G

GraceC

Level 4

Hello there, @peaktsinc.

You can check the sick/vacation should accrue to both hourly and overtime payroll items in QuickBooks.

Here's how:

Go to the List menu.
Select the Payroll Item List.
Right-click anywhere then pick New.
Select Custom Setup then Next.
Use Wage then Hourly Wages.
On the next page, choose Overtime Pay.
Add the description of the item then fill out the Define Overtime page.
Choose an Expense account then hit Finish.

Also, you'll want to read this article to learn more about sick and vacation time.

Post again if you have more payroll concerns. I'm here to help you.

E

EStepp

I'm having the opposite problem. Sick time is being deducted when it should NOT be. I've tried to see the "wage" and the "sick/vacation/regular/OT" section of an established payroll item,, but it doesn't show! How can I find it to correct it?

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