Why can't I add prior payroll to a new employee?

Let me provide insights about adding prior payroll in QuickBooks Online (QBO), @lightingrus.

Once you run the payroll in QBO, the option to add prior or payroll history is unavailable. Yet, if you'd like to add it, you'll need to contact our Payroll Support to override the payroll for those employees.

Here's how:

1. Go to Help.
2. Select Contact Us.
3. Enter a brief description of your concern.
4. Choose a way to connect with us: Start a chat or Let's talk.

You can check this article to run payroll reports that you can use to enter prior payroll: Learn about reports to use to enter prior payroll.

Keep us posted if you have other queries about payroll concerns. I'll be here to help. Take care.