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January 1, 2026
Question

FPS is not submitting?

  • January 1, 2026
  • 1 reply
  • 2 views

Have just realised last week's FPS not submitting to HMRC and this week can't be submitted either.

1 reply

QuickBooks Team
January 1, 2026

Hi there, Jaks64,
 

I understand that it’s concerning when your Full Payment Submission (FPS) isn’t submitting successfully to HMRC.
 

To help us double-check and provide an accurate solution, could you please let us know if you've encountered a specific error message when trying to submit your FPS?
 

If you have, I recommend contacting our Technical Live Support team. They are equipped with the tools and resources needed to thoroughly review and investigate the issue to fix this.

Here's how to contact:
 

1. Click the Help menu or the (?) icon in the upper-right corner of QBO.
2. Go to the Assistant tab.
3. Type "contact support" in the chat box and press Enter.
4. Provide a brief description of your concern and click Continue.
5. Choose your preferred option. Have us call you or Chat.

Please leave us a response if you have other questions or concerns.