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Best answer by Ashleigh1

Hello Info-moebileserv, 

 

Welcome to the Community page, 

 

Can you click on the rejection and detailed error will show why it has been rejected for. It could be credentials or could be PAYE, ref and accounts office number. If you could double check all this information. Thanks 

1 reply

Ashleigh1Answer
Level 14
April 28, 2022

Hello Info-moebileserv, 

 

Welcome to the Community page, 

 

Can you click on the rejection and detailed error will show why it has been rejected for. It could be credentials or could be PAYE, ref and accounts office number. If you could double check all this information. Thanks