Has anyone got a similar issue. I have a single CIS subbie out of 25 in which I have a problem. The bill has one CIS deduction value but the CIS summary has +1p each run?

Forum|Forum|5 years ago
September 7, 2020
2 replies
0 views

No text available

QuickBooks Online

payment after leaving

Level 10

Hi anthony41 Can you confirm that when you're creating the bill the CIS is not calculating correctly, out by 1p, or is it the corresponding report that isn't calculating correctly?🤔

anthony41Author

Hi, It is the report that isn't calculating correctly.

GeorgiaC

Level 13

Hi anthony41,

Just for our clarification, is the report showing 0.01p higher than the CID deduction value on this bill?

Can you try re-saving the bill and running the report again? Is the bank payment account associated with the bill payment a UK or a multicurrency account?

Thanks!

anthony41Author

Hi, I have re saved the bill but that has not altered the summary in any way. The cis summary shows 1p more than deducted on the bill and payment. The the payments are in UK pounds

GeorgiaC

Level 13

Hi anthony41,

Thanks for getting back to me and checking those.

To test if there is a cache issue with this bill, please try either creating a copy of the bill by opening this and going to More > Copy on the toolbar, and then save and record the payment, or recreate this manually.

If this is still showing the incorrect amount on the report, please reply back with a screenshot of the report and the bill so we can take a closer look. If you'd prefer, you can send us the screenshots via private message on FaceBook or Twitter, just search for our handle @QuickBooksUK, and we'll be able to pick this up with you there.

Sign up

Login with SSO

Let's get you signed in

Login with SSO