Hi everyone i have an issue with the new online version. just moved from desktop and after payrun wages figures don't appear on balance sheet. any thoughts? thanks

Hello, @sonia21.

When you convert your company file from QuickBooks Desktop to QuickBooks Online, some payroll information is not included. Your transactions and payroll accounts convert, however, the payroll item breakdown and employee year-to-date numbers.

This is the reason why you're not able to see your pay run wages figures when you run the balance sheet report. You'll have to enter a YTD data in QuickBooks. 

Here's how:

1. Go to the Employees menu.
2. Choose the Employees tab.
3. Click on the employee's name.
4. Scroll down to the Pay history section.
5. Toggle on the Your business has already paid (employee's name) since 6 April 2019 option.

6. Enter the YTD details.

7. Click Save.

You can read through this article for more details steps: Enter Year to Date Figures.

Also, you can check these articles for more insights about managing your data after you convert your company file:

• How to fix errors when converting from QuickBooks Desktop to QuickBooks Online
• Move from UK QuickBooks Desktop with Payroll to QuickBooks Online with Advanced Payroll

Let me know if you have other questions about running payroll. I'm always here to help.