I got you, Babezipllyn. Let me route you to the right support to downgrade your QuickBooks Online (QBO) payroll subscription.
To downgrade your payroll subscription, I recommend contacting our Payroll Support team to double-check the specific information submitted from the format you've always used. They have the necessary expertise and resources to guide you through this process securely and efficiently.
Here’s a step-by-step guide on how to get in touch with them:
Click the Help icon on the top right.
Proceed to the Search bar and type "contact support" in the chat box and press Enter.