How do I remove a pay schedule that is no longer in use or needed? Employee was P45'd last tax year. Have tried to remove since running year end and still cannot remove!

Thanks for reaching out to the Community, kcaccounts1.

I appreciate all your efforts in trying to remove the pay schedule. Let me help and route you in the right direction on how to delete it.

We’ll have to review your payroll data and see if there are employees assigned to the payroll schedule. It requires us to gather sensitive information to open an account.

Contacting our Payroll Support Team ensures your information and company file is viewed in a secure space. Then, delete the pay schedule from there.

1. Go to the Help icon at the top to select the Contact Us link.
2. This will open another window where you can enter the issue/topic.
3. Once done, click on the Let’s talk button to view the support information.
4. Choose how you want to contact our QBO Care Team: Start a chat or Get a callback.

To seamlessly perform any payroll tasks, these resources contain some links on how to accomplish each one. Make sure to click on the topic to open the article.

• QuickBooks Online Standard Payroll hub
• QuickBooks Online Advanced Payroll hub

Feel free to drop a comment if you need some help with QBO. I’ll be around to assist further. Have a great day ahead.