Employees and Payroll

No text available

I have an employee who was on notice of redundancy and I was going to process them as a normal terminate employee as part of the pay run. They have now told me they are pregnant and this will require me to run SMP for them as they are due a few weeks after leaving. Do I terminate the employee as normal to stop pension etc and generate P45, will this then allow me to process SMP for them as required?

We have received our payment from HMRC for our furloughed employees - how do we record this in QB

No text available

No text available

Hi, I was trying to submit my RTI in QBO payroll, but this error message always appears. Could anyone shed me some idea why this error occurring?

No text available

This increase applies to just one of our employees. I think I should just be able to make an adjustment in the current month.

No text available

No text available

No text available

No text available

No text available

We ran the month 12 payroll under Paysuite and a week later were migrated to the new Standard Online payroll. We forgot to produce P60s before the migration. What do we need to do to produce them now?

HiI have a problem with my Advanced Payroll exporting journals to the accounts showing references/details of one of my previous journals and not useful info like the  Adv Payroll Tax week or MonthDo you know how I can change this without going into each journal, each week to correct, then finding the batch does not agree because of a 1p VAT change (due to expenses paid) and it will not save.  If you then adjust one of the expenses 1p, because you cant adjust the VAT it invariable goes 2p wrong 

No text available

No text available

As I hadn't set it up in quick books in time I need to charge my employee for Pension arrears how do I do this? Do I use the After tax deduction or the repayment option?  I have the values from the Nest website but just not sure how to do this on the payroll. Thanks

I changed from paysuite to standard payroll as required, I find I don't find it very useful. I would like to try advanced payroll but can't find a way to upgrade. I requested a callback but this hasn't happened.Any ideas?

No text available

When I open a pay run, I get a black bar along the bottom of the page with 'close' to the left of the bar.  This is ok, until I want to finalise a pay run.  The box that opens has no scroll bar and the bottom of it where I need to click to finalise the pay run, it under the black bar and I can't get to it.I have no need for this black 'close' bar as there is a close cross at the top right of the page.How can I get rid of the black bar so that I can finalise my pay run?I am running QB advanced payroll on QB online accountant.

No text available

No text available

HiI see you can charge staff hours to Locations but not Projects, does anyone know how I can circumvent or adapt this to charge my Projects as I currently add them up on a spreadsheet weekly?Also we pay staff travel expenses to our different Projects and although I can pay the staff back through Payroll this to can not be directed towards individual Projects and although I can add the Staff hours manual in Project costs I cant seem to add the Fuel expenses etc without getting the double entry expenses showing elsewhereDoes anyone know how I add the Staff expenses to Projects please without it going through the bank again? 

For the past couple of months my payroll pension submissions have not gone through first tine, and I keep getting late submission reminders from my pension provider Nest. It seems to take forever to submit and sometimes I forget to check back to see if submission is successful. It usually hasn’t gone through so I resubmit and it goes through. Why is this happening frequently?