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January 12, 2026
Question

Is anyone else experiencing problems with Payroll FPS submissions? Mine are set to submit automatically are not actually doing so.I have to submit myself manually.

  • January 12, 2026
  • 1 reply
  • 1 view
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1 reply

QuickBooks Team
January 12, 2026

Hello there, @Happybara.

 

Although manual filing may serve as a temporary solution, there is likely a connection error preventing the "Auto-Submit" feature from functioning. Our Live Support team is available to investigate your account's backend settings, find the root cause of the issue, and guide you with the next steps.

 

Here's how to reach them:

 

  1. Head to the Help icon in the top right of your screen. 
  2. In the Search bar, type Contact Us to display the option. 
  3. Click the Contact Us below. 
  4. Select the Callback option.

 

To learn our support availability time, visit this article: How to get help with QuickBooks

 

If you have any other questions or concerns, let us know in the comments.