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October 27, 2020
Question

Is anyone else having problems with Payroll? When I click on the tab nothing is happening and the screen stays blank.

No text available

3 replies

Level 13
October 27, 2020

Thanks for joining us here on the Community Nick-WS, 

 

We don't currently have any reported issues with this, can I check which version of the payroll are you using, Standard or Advanced? 

 

Most loading issues can be fixed with basic browser troubleshooting, please try pressing Ctrl + F5 on the keyboard to reboot the site, or clear the cache on the browser you're using and then fully close and re-open this before signing-into QuickBooks. For best performance results, we do recommend using Google Chrome as the browser of choice where possible. Get back to us below if this doesn't resolve! 🤞

Nick-WSAuthor
October 28, 2020

Thank you for getting back to me 

 

Level 13
October 28, 2020

Great, fingers crossed this remains up and running for you! 🤞