Below are common reasons why a CIS return is rejected. You'll want to be sure all they are correct. You can also log in to the HMRC website to confirm your credentials.
CIS credentials in Account and Settings are incorrect
All suppliers have incorrect references and CIS setup
Your HMRC Government Gateway credentials are incorrect.
You can also contact our QuickBooks Online Support to unfile the rejected return, and so you can re-submit it. Here's how to get in touch with them:
Enter something like Rejected CIS Return and click Continue.
Choose a way to contact the team.
You can also submit via the HMRC website before the cut-off date, so you won't incur a late return penalty. Here's an article for your additional information: Filing CIS in QuickBooks Online.
Feel free to reach back out if you need more help. Take care and have a good one!
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