My payroll isn’t right and hasn’t been accepted to HMRC

Hello, @polpeorcafe1.

HMRC rejects FPS files when the data doesn’t meet its strict validation rules. I can help you identify which employees or fields are causing the rejection. Here’s how:

1. Go to the Reports.
2. Search for Employee Detail Report.
3. Review the name, address, and National Insurance (NI) letter in the report.
4. Compare this information against the guidelines below to identify any discrepancies.

Once you have identified the employee(s) causing the rejection, follow this article: Fix common FPS submission issues, for troubleshooting steps to correct the discrepancies.

We can also recreate the pay run and resubmit the FPS for the period, making the required corrections so HMRC will accept it. However, before submitting your FPS, please ensure you have done the following:

• Complete your pay run.
• Use only accepted characters in employee names.
• Keep addresses within the 35-character limit.
• Assign National Insurance (NI) letters correctly by gender.

If you have any further questions, please don’t hesitate to reply.