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C
CatG79
March 7, 2024
Question

Online payroll

  • March 7, 2024
  • 1 reply
  • 3 views

I have received a letter from HMRC to say we have not provided them with employee leaver information.  However, when I open the relevant QBO payroll month it shows a warning saying the employee has been terminated in this period and this will be reported to HMRC but it appears not to have been. How do I check whether the submission to HMRC was correct?  I have tried looking at the RTI submission report but it makes no sense.  And on the back of this, if it hasn't submitted correctly can I resend the FPS to HMRC for an historical period?

1 reply

A
Ashleigh1
Level 14
March 7, 2024

Hello CatG79, thanks for reaching out to us on the Community page, If you have marked the employee correctly as a leaver and then submitted the fps there should be no issues. We would advise you to check the submissions, you need to check the RTI submissions report to see if it is documented. If you are unsure you can contact our Live Support team and do a screenshare and the agent can guide you on how to check this. For more details on how to reach them, click this link: How to get help with QuickBooks.

 

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