Unlock account after updating payment details

Hi there!

We can resolve this account locked by pulling up your account. This way, we will know what's happening with your account. However, this can't be done in the Community for security purposes. 

You can reach them by following the steps below:

1. From the Assistant tab, type or say Talk to a human.
2. If you want to connect with us directly, type or say Talk to a human.
3. Then select your preferred support method: Message an agent (Live chat), Call an agent, or Get a callback.

Please visit us any time for additional details about your concern. I'll be right here to provide further help. Post or mention my name anytime. Have a lovely day!