Why is quickbooks not working

Welcome to the Community, @carmelskitchen.
 

We'd love to help. However, we need further details so we can identify the issue.
 

Can you please specify which part of QuickBooks Online (QBO) is not functioning? Or did you encounter any error messages when doing a transaction? We'd also appreciate it if you provide us with screenshots so we can have a better understanding of your concern.
 

Your response will be very much appreciated. We're looking forward to hearing from you soon. Have a good one!