Thank you for reaching out to Community. We'd be happy to assist you and guide you through processes here. However, if you prefer to speak directly with our Support Team and work with them in real time you can absolutely schedule a callback directly from your account. We'd be happy to help the best way that works for you!
Schedule a Callback or start a Chat: click Help (?) in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callbackor Start a Chat. Social Media: Facebook, Twitter, and Instagram. Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
All the best!
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