Can I cancel the payroll DD schedule in order to process payroll another way?

Hi there bworth-hallex-ca,

It's important that all your pay is entered correctly for your employees' yearly totals to be accurate. QuickBooks Online Payroll is a great tool to help you pay your employees for the hours they've worked. I can point you in the right direction for assistance with payroll.

Usually, when the payroll is at the cutoff time, it can't be canceled. To see if the pay is at a point in the system where it can still be canceled, I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to verify your account in a secure setting to see if the pay is able to be canceled. You can reach them using these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.