Can i delete the direct deposit payroll record?

Hey there joanna-atlantics,

Thanks for reaching out to us here. It's always great to see new faces! Welcome to the QuickBooks Community. I would be happy to point you in the right direction for the best assistance.

In order to better assist you, I recommend reaching out to the Payroll support team outside of the Community, as we may need more information on your part. They'll be able to verify your account details in a secure setting, as well as view your screen if need be. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.