Welcome to Community! QuickBooks Online Payroll is a dynamic way to ensure your staff is paid on time. Direct deposit is a great way for your employees to track their finances while on the go. I'll be happy to point you in the right directions so you can complete your QuickBooks goals with peace of mind.
Due to the nature of your concern, it's best to contact our Customer Care team in a private setting. This will enable them to look at your account from the back end and ensure the direct deposit set up is complete, and provide any additional information with respect to your account.
Please don't hesitate to reach back out if you have other questions. We'd be glad to assist!
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