Do you know why there is an orange exclamation next to the word Pay in an employee profile?

Hello kimberly34,

Welcome to the Community. It's important you're able to use the powerful payroll module in QuickBooks without running into issue. Don't worry, I'll be happy to steer you in the right direction so you can manage your business with peace of mind. 

The exclamation mark you're seeing may be indicating that there's missing information or information that need to be verified on that particular screen. In case you've double-checked that everything is as it should be, I recommend clearing cache and cookies on your browser. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

• Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET. 

I'll be one message away in case you need anything else. Otherwise, enjoy the rest of your week!