Hi, I have processed payroll but one of my employees gave the incorrect banking information and therefore the payment was returned. How do I process this payment again?

Hey there sambowlby,

Thanks for reaching out to us here. QuickBooks Online payroll is a great tool to have. It helps make sure your employees are paid on time. Running payroll correctly is an important step in maintaining clean books. I can point you in the right direction. 

In order to better assist you, I recommend reaching out to the Payroll support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods: 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.