How can I cancel a monthly payroll tax process. I initiated payment but did not enter "finish". I had forgotten that I am now on quarterly payments but remembered.

Hi syring-citywest-,

Welcome to Community!  QuickBooks Online has the flexibility you need in situations such as this.  You can delete a tax payment within product, depending on the scenario.  I'd be happy to provide more information so you're able to complete your QuickBooks goals as soon as possible!

If you haven't approved the tax payment, you can delete it by following these steps;

1. Open Taxes and then Payroll tax from the left menu

2. Select Payment history

3. Locate the payment and select Delete from the Edit dropdown ▼

4. Hit Yes to confirm

Here's a helpful guide to assist you, based on other scenarios.

For additional assistance, please contact us outside of Community.  Our Customer Care team can will have the ability to remove the payroll tax payment from their end and prevent further delay!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If you have any other questions, feel free to reach back out.  We're always glad to assist!