How can i change the bank account under payroll settings. it is stuck in the verify window and wont allow me to change the information for account

Hi info-active-mech,

Welcome to QuickBooks Community!  QuickBooks Online Payroll is an ideal way to pay your staff with confidence.  It's important that you're able to set up direct deposit in a timely fashion.  I'd be happy to steer you in the right direction, so you can complete the process as soon as possible!

In this situation, I encourage you to contact us outside of Community.  Our Customer Care Team will have the ability to look into your situation from their end, and ensure you're able to set up direct deposit without further delay!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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