How to enter/fix past payroll info when setting up a new employee? I noticed a mistake on the historical info after I created a paycheque.

Hello sound-city-saskt,

I know how important it is to ensure that your payroll information is entered correctly for your books. This ensures that your remittances are calculated correctly, your employees are paid accurately, and that any and all payroll forms will have the proper information. I can help you with sorting this out in QuickBooks Online Payroll.

Since you've already run payroll, working with our support team is the way to go to resolve this issue. When you enter historical payroll details into QuickBooks Online Payroll, the program will allow you to continue editing it up until you complete the first pay run, and then the system locks it. This is to prevent accidental changes down the line that could negatively impact your books.

In situations where you have changes that you do need to make, our support team can help. When you connect with a member of our team, they'll be able to discuss this with you to determine which of our processes is the best course of action to correct the payroll details. Here's how you can reach out.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Give us a shout as soon as you have a moment and we'll walk you through this.