Having an accurate record of your employee's year-to-date payroll information is essential. While making these changes in QuickBooks Online Payroll is super simple while you're just setting up, there are a few additional steps required to make changes once you've started running payroll. Let me go over that with you.
In order to make corrections or changes to your employee's year-to-date payroll information, you'll need to reach out to our highly trained team of customer support agents. From there, they'll collect some account information that can't be shared in this public forum, and they'll send you an Excel file as well as a template that you can complete with the requested changes. Once you send the form back, our team will ensure that the changes are made as soon as possible.
Here's how you can reach out for support on this:
Phone: Call us at 1-855-253-1536from Monday to Friday between the hours of 9 AM and 8 PM EST. Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Social Media: Facebook, Twitter, and Instagram.
If there's anything else QuickBooks-related that you need a hand with, I'll be here to help you out. Have a great day!
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