How to resolve the Payroll overpayment (adjusting the overpaid remittances after deleting an old duplicate payroll cheque).

Forum|Forum|1 month ago
May 13, 2026
1 reply
1 view

No text available

Workforce Payroll

Raldwin_D

QuickBooks Team

In QuickBooks Online Payroll (QBOP), you can resolve certain payroll tax overpayments directly in the product, ensuring your reports and tax forms remain accurate.

To address the overpayment, navigate to All apps > Payroll > Payroll taxes > Payments. Locate the overpaid tax in the Action Needed section and select Resolve. If you wish to request a refund or apply your overpayment to the next liability period, please contact our QBOP Live Support team. You will also need to contact the Canada Revenue Agency (CRA) directly when requesting a refund.

For more information on managing payroll tax overpayments in QuickBooks Online, please see this help article: Resolve a payroll tax overpayment.

We’re here to help if you have additional questions or concerns.

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded