I created the super batch payment for Herpclear Super, and the client made the payment from their personal bank account on 27 June. Could you please advise

You can manually mark the super batch payment as paid within the system to complete the process. Since your client made the payment using their personal account, a matching transaction will not automatically download into your Bank Transactions for you to reconcile.

To properly record the transaction and balance your books, you will need to create a Journal Entry reflecting the payment of a business expense with personal funds. You can refer to this article: Pay for business expenses with personal funds.

Since journal entries directly affect your financial reporting, I recommend consulting your accountant to ensure they are recorded accurately and match your specific books.

Please let us know if you have any questions or require further assistance.