I had two employees who's last day was 5 months ago. In QBO they are marked as terminated. Monthly Payroll module still bills me. I opened a call and nothing happened.

Hi dwildeboer-lacom,

Thanks for reaching out to us here.  To ensure your QuickBooks Online Payroll subscription is managed accurately, the best course of action is to speak with our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.

They will have the ability to verify your account, and assist you with this concern.

If you have any other questions, feel free to reach out.  We would be happy to help!