I keep getting something went wrong

I can help you troubleshoot your browser to ensure your payroll history is added correctly, Chad. I'll guide you through the process.

To help you better, could you provide more details about the issues you've encountered? Any extra information would be appreciated.

In the meantime, you can access your account in a private or incognito window. This ensures a clean session and helps verify if the issue is related to the browser's stored data.

To save you time, please use either of these shortcut keys:

• Mozilla Firefox: CTRL + Shift + P
• Microsoft Edge: CTRL + Shift + N
• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N

Once done following the steps above, you can try adding pay history for your employees and ensure all numbers, including Social Security and Medicare, are correct. Verify tax totals are consistent with previous payroll history. If everything works well, clear your cache for a fresh start. If the issue persists, try another supported browser.

Additionally, I've included these articles for more information on adding or changing pay types and running payroll reports:

• Add or change pay types
• Run payroll reports

I'll be around if you have further inquiries or concerns about adding payroll history in QuickBooks. You can visit this thread or circle us back by clicking the Reply button below, and I'll be happy to assist.