I ran direct deposit payroll for the first time but my employee was not paid. How do I confirm I set up direct deposit correctly?

Hi there, 

Direct Deposit is a fast and easy way for your staff to get paid. It's important all your staff members are paid on time and I'll be happy to give you hand with this. 

To make sure we're on the same page, I'd have to take a look at your account on my end and figure out what's going on. Since this is a public platform, I encourage you to contact our support team using this link for further assistance. Otherwise, here's how to do the initial set up for Direct Deposit in QB Online:

1. Under Payroll, select Direct Deposit.
2. Review what you'll need to set up direct deposit and select Yes! Let't get started.
3. Fill in required fields for Employer Bank Account and Account's Principal Officer. 
4. Select Continue.
5. You'll receive a confirmation email from notify@quickbase.com prompting you to verify your information. Once the information is verified, you'll receive another email confirming your pre-authorized debits.

For more info on check out this link here: How to set up payroll direct deposit.

Give this a try and if you need further assistance, don't hesitate to reach out to our support team using this link.