I took over the subscription to QB online from my bookkeeper. I can't figure how to turn on payroll.

Hello there, @thewaterguy.

Good to see you here in the QuickBooks Community. Let me help guide you on how to activate your payroll subscription in QuickBooks Online (QBO). 

To do this, let me walk you through the steps:

1. Sign into QuickBooks Online and select Employees.
2. Select Choose your plan. You'll see the two options to choose from: QuickBooks Online Payroll and PaySuite.
3. From the QuickBooks Online Payroll option, select Get Started.
4. Go to Employees, then select Get set up to run payroll.
5. Set up your payroll in QuickBooks Online. See the setup instructions to help you get started.
6. If you choose PaySuite, refer to the Help available for PaySuite to get you set up. 

For additional reference, you can check these articles to learn more about the payroll service in QBO for UK: 

• Turn on QuickBooks Online Payroll.
• Learning about QuickBooks Online Payroll for UK.

If you need further activating your payroll subscription, I recommend contacting our QuickBooks Online Support Team. They have additional tools to pull up your account and activate your service. 

Here's how to contact our customer support:

1. Sign in to your QuickBooks Online company.
2. Select Help (question mark icon) at the top right.
3. Select Contact us to connect with a live support agent.

Don't hesitate to leave a comment below if you have other questions about the payroll service. I'm always here to help you out. Have a good one.