Is anyone else in Ontario get hit with an incorrect CPP amount? I was just deducted 7.1% instead of 5.7% by QBO.

It's nice to have you here in the QuickBooks Community, aperrie-hotmail-.

We want to make sure the correct CPP rate is applied to the employee's pay. If the CPP is not calculating correctly, there are a few things to check. Here are some:

• Did the employee reached the annual maximum or wage cap?
• Is the employee too young or too old? (Under 18 or over 70)

See this link to learn more about How to calculate Canada pension plan and employment insurance.

If none of the criteria applies to you and the system calculated incorrectly, I suggest reaching out to our payroll support for help. They can review your account and the calculations of the CPP rate. Our team are available from Mon-Fri 8 AM - 9 PM ET and Sat 9 AM - 6 PM ET. Here's how to contact us:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Enter your query in Type something field.
4. Select Contact Us.
5. Enter your concern, then select Continue.
6. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

You can also contact us through our chat link. Use this QuickBooks Payroll link.

Get in touch with us again if you have other concerns about the tax calculations in QuickBooks Online Payroll. I'll be more than happy to help you out. Have a good one!