I'm assuming you mean you want to pay a different amount than what the PD7A report is indicating. If so, why? The reason could determine what course of action you can take.
I'm new to Quickbooks online and for some reason, the Employer Portion of CPP did not show up on the PD7A. I had to add it in separately, resulting in a different, higher, payment.
The only reason I can think of for that happening is in the Employee's Tax setup , #1 What are *Employee's* tax witholdings?, under Tax Exemptions, the box for CPP under the question, "Which taxes does *Employee* NOT pay?", is checked.
I would check that setting for each employee. Other than this, there should be no reason why CPP would not show up on your PD7A, being that it is a built-in feature of QBO. If this isn't it, then you would have to approach technical support as I believe that checkbox for exempting CPP is the only thing you have control over in regards to CPP, and the missing CPP on the PD7A might indicate a technical problem.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.