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July 27, 2025
Question

New employee are showing an amber exclamation sign stating In need to enter missing information. There is no information missing. I'm wondering why the alert is there?

  • July 27, 2025
  • 1 reply
  • 6 views

New employee are showing an amber exclamation sign stating In need to enter missing information. There is no information missing. I'm wondering why the alert is there?

1 reply

QuickBooks Team
July 27, 2025

The yellow exclamation point indicates that the system has detected missing information in your employees, @harleec.

 

You can review any employee with this mark to ensure their information is complete.

 

Here's how:

 

  1. Go to the Payroll tab and select Employees.
  2. Locate an employee with the exclamation point and click it.

  3. From the Employee details, find which tab has the exclamation point, then hover over it to see the information.

  4. Double-check and enter all the details. 
  5. Click Done to save the information.

 

If you've confirmed the information is accurate but the issue persists, I recommend clearing your browser's cache. This will provide a fresh start and remove unnecessary data that may be causing the unusual behavior.

 

Alternatively, you can use another supported browser to rule out a browser-related issue.

 

If you need help setting up an employee, feel free to post your question below.