paycheque sync error?

The error you've received occurs when you try to import or manage paycheque(s) that include data from an inactive employee into QuickBooks, Burry.
 

To resolve this, I recommend double-checking if the owner of this cheque is marked as inactive (Unpaid leave of absence, Terminated, Not on payroll, or Deceased). If so, you need to reactivate the employee to bypass the error.

Here's how:

1. Open your QuickBooks account and go to the Payroll menu.
2. Navigate to the Employees tab and locate the employee's Name from the list.
3. If not visible, tick the Active Employees dropdown and select the Inactive Employees option.
   
4. Double-click the employee's name and choose Change status from the Action dropdown.
   
5. Change the employee's Status from Unpaid leave of absence, Terminated, Not on payroll, or Deceased to Active.
6. Once done, hit Save.
   
7. Resync the paycheque(s) accordingly.

On the other hand, if the employee's Status is Active but you're getting this problem, I recommend clearing your browser's cache and cookies. This component can impact the platform's performance, and eliminating it helps resolve the common issues it causes. You can also use another supported browser to narrow down the results of your paycheque synchronization process.

Feel free to revisit this thread if you have further questions.