Payroll tax payment processed through module but not posted to G/L

Hi kristen-robertso,

Welcome to Community!  It's essential that you're able to view and track your payroll tax payments in QuickBooks Online.  I'll be happy to provide more information so you can get back to what you love!

In this situation, I recommend reviewing your payroll preferences to ensure the correct accounts are aligned.  Here's how:

1. Go to Settings ⚙ and the Payroll settings

2. Under Preferences, open Accounting

3. Click on Customize

4. For Tax expense accounts, select the associated account using the ▼ dropdown menu

5. If you use different accounts, select I use different accounts for different groups of employees or taxes and then select the associated accounts.

6. When finished hit OK

Please don't hesitate to contact us if you require additional assistance.  It would be our pleasure to work with you independently and ensure you're able to reach your QuickBooks goals!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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