Welcome to Community! It's vital that your QuickBooks Online Payroll tax is calculated accurately, in keeping with government guidelines. I encourage you to contact us outside of Community for personal assistance. A member of our Customer Care team will be able to review the issue in more depth, and escalate if for further investigation, if needed.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.