Welcome to the Community! Making sure your payroll calculations are correct sets you up for accurate payroll forms during your tax season. QuickBooks Online Payroll always works alongside government regulations to ensure you stay compliant with your pay runs. I'll be happy to guide you with this.
When it comes to deductions rate and deductions amount, your provincial tax agency and your accountant are incredible resources if you'd like more information on how these should be recorded. If you believe the system is doing this incorrectly, please reach out to one of our agents so we can take a closer look. They'll be happy to troubleshoot this issue thoroughly, and I'm confident we'll get to the bottom of it. Here's how to connect with us.
Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Social Media: Facebook, Twitter, and Instagram.
Have a great day!
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