T4's not accessible by employee. They have a workforce account. Why can't they see their T4?

Thanks for getting in touch with us, Andrea.

I want to make sure your employees can access their T4s in the Workforce website. But before anything else, can you please share if they are getting error message or what kind of hurdle did they encounter? Any details will help me provide the accurate resolution to you.

Also, to ensure they can access the form, you need to send it first. Review the steps below:

1. Go to Taxes, then Payroll Tax, or click here to open Payroll Tax in a new window.
2. Choose the Filings tab and then Year-end forms.
3. Click on Employee copy of T4 slip.
4. Press View. Another tab will open with the PDF version of the T4 slip.
5. If the T4 slip is correct, select Send to employee on the T4 slip for employee page.

I'll be adding these links to help you out:

• View your paycheques and T4s in QuickBooks Workforce
• How to prepare T4 slips and summary

Please come back here for the additional information. I'll be right here to help you anytime. Have a nice day!