Who else is having issues with running payroll through the online version?

Hi tracy14,

It's vital you're able to run payroll so your employees can get paid on time. You're in good hands now. I'll assist with making sure you're able to run payroll with ease.  

First, let's determine if this is a browser issue. The best way to do this is clearing cache and cookies on your browser. Doing this helps give your browser a fresh start allowing it to access sites without running into issues. I recommend you to try this. Here's how: Clear cache and cookies.  Give this a shot and let me know how you make out. 

I'll be on standby in case you need further assistance.