why am i getting this message? " Company ineligible for Auto Payroll."

That error message shows up when your account doesn't meet all of Auto Payroll's criteria. Could you let us know what you did right before it appeared? That'll help us pinpoint what changed and get things running again.

Also, please check your Payroll Overview to ensure e-services are set up, there are no failed payments or non-sufficient funds in the last 6 months, and that all employees have a pay type and fixed hours set.

Here's how to verify:

1. Go to All apps.
2. Select Payroll.
3. Choose Overview.

Once confirmed, you should complete any remaining setup tasks shown. Also, ensure that your payroll subscription is active to enable the Auto Payroll feature.

If you run into any issues while checking these or the message persists, feel free to leave a comment below. We're here to help.