Why does the employment income go into box 14 rather than Box 71 for Tax exempt Employees?

Hi there receptionist-ska,

Thank you for contacting us about your year-end forms. QuickBooks Online Payroll is a tool that can help you with payroll tracking throughout the year to help you with the creation of T4 forms. I can point you in the right direction for assistance with your pay year-end forms.

For support with this information displayed incorrectly, I recommend contacting the support team outside the Community. They will be able to analyze these forms as well as how your employee is set up in the system to assist in helping make sure everything is shown correctly. You can reach them with these steps:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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